Privacy Policy

Effective Date: Nov 27, 2025
Company: AMIIGO.AI LTD (trading as ChiefOS)
Registered Address: HaPsanter 10, Rishon LeZion, 7558310, Israel
Company Registration Number: 516915469
Contact: info@chiefos.online | +34 699 34 41 25

1. Introduction

ChiefOS, operated by AMIIGO.AI LTD (“ChiefOS”, “we”, “us”, or “our”), is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you interact with our website, mobile application, and our digital check-in platform (together, the “Services”).

By using our Services, you acknowledge that you have read and understood this Policy and agree to the collection and use of your information as described here.

ChiefOS complies with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), the Israeli Privacy Protection Law, and other applicable data protection laws worldwide.

2. Who We Are

ChiefOS provides digital check-in, crew-management, and onboarding solutions for the yacht and charter industry.
ChiefOS acts as the sole Data Controller for all personal information collected through its Services.

Third-party partners such as yacht charter companies, travel agents, or insurance providers may refer users to ChiefOS, but once a user registers or interacts with our platform, ChiefOS alone determines the purposes and means of processing personal data.
Referral partners do not have access to or control over user data processed within our Services.

3. Information We Collect

We collect and process the following categories of personal information:

• Identification data: name, date of birth, nationality, and contact details (email address, phone number).
  
• Travel-related data: booking information, crew lists, trip details and insurance information.
  
• Uploaded documents: passport copies, skipper licences, or insurance certificates.
  
• Technical information: IP address, browser type, device identifiers, session logs and activity data.
  
• Payment information: only when purchasing ChiefOS products or subscriptions directly from us.
  Payments for third-party services occur on the provider’s website or at the service location.
  
• Communication records: support messages, correspondence, and feedback.
  

We collect data directly from you, automatically through your interaction with the Services, and occasionally from trusted referral partners when you have authorised them to share it.

4. How We Use Personal Information

We use personal data strictly for legitimate business purposes, including to:

• Provide and manage your ChiefOS account and access to our Services.
  
• Verify identity and documentation for digital check-in and safety compliance.
  
• Communicate with you and provide technical or customer support.
  
• Improve, maintain, and secure our platform and user experience.
  
• Process payments and subscriptions for ChiefOS products.
  
• Comply with applicable laws, regulations, and contractual requirements.
  

We do not process personal data for purposes incompatible with those described here.
Any additional use of personal data — such as offering new features, promotions, or related services — will only occur with your explicit consent and in accordance with the law.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contract: processing is necessary to perform the agreement between you and ChiefOS.
  
• Consent: where you have given explicit consent (e.g. for optional communications).
  
• Legal obligation: where processing is required to comply with applicable laws.
  
• Legitimate interest: for purposes such as improving services, ensuring platform security, and preventing fraud.
  

6. Sharing and Disclosure

We do not sell or rent personal data.
We share information only where necessary to operate our Services or comply with the law.

• With our authorised sub-processors, who provide essential infrastructure and services:
  Render.com (hosting), Backblaze (secure storage), Clerk (authentication), Retool (internal operations), Mailgun (email delivery), and Clarity (analytics).
  Each acts under a binding Data Processing Agreement ensuring compliance with GDPR.
  
• With payment processors, where applicable, for secure transaction handling.
  
• With regulatory or law-enforcement authorities, if legally required.
  

Referral partners introducing users to ChiefOS do not receive access to user data stored or processed on our platform.

7. International Data Transfers

ChiefOS operates globally.
When personal data is transferred outside the European Economic Area (EEA), the UK, or Israel, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent adequacy mechanisms.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy or as required by law:

• Sensitive documents (passport, skipper licence, insurance certificates): deleted one year after checkout.
  
• Account data: retained for two years after last activity or until you request deletion.
  
• Deletion requests: honoured within 90 days, unless retention is required by law or for dispute resolution.
  

9. Your Rights

You have the right to:

• Access and obtain a copy of your personal data.
  
• Request correction or deletion.
  
• Restrict or object to processing.
  
• Withdraw consent at any time.
  
• Request data portability.
  
• Lodge a complaint with a supervisory authority.
  

Requests should be submitted to privacy@chiefos.online, and we will respond within the timeframe required by law.

10. Data Security

ChiefOS employs appropriate technical and organisational measures to protect data,

While we take extensive precautions, no system can be completely secure.
We encourage users to protect their credentials and report any suspicious activity promptly.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16.
We do not knowingly collect data from minors, and any such data identified will be deleted immediately.

12. Third-Party Services and Referral Partners

Our platform may contain links or references to third-party providers such as charter companies, travel agents or insurers.
These partners may refer users to ChiefOS but are not parties to any transactions or data processing carried out on our platform.
Any personal data you provide to external providers is subject to their own privacy practices, for which ChiefOS is not responsible.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technical developments.
The latest version will always be available on our website.
Significant changes will be communicated by email or in-app notification before taking effect.

14. Contact Us

If you have any questions about this Policy or our data practices, please contact us at:

AMIIGO.AI LTD (ChiefOS)
HaPsanter 10, Rishon LeZion, 7558310, Israel
Email: privacy@chiefos.online
Phone: +34 699 34 41 25